Privacy Policy

Last updated: September 2026

Noon Gun Bicycle Tours respects your privacy and is committed to handling personal information responsibly.

This Privacy Policy explains what information may be collected when you use our website, make an enquiry or book a tour, and how that information may be used.

1. Information We Collect

Depending on how you interact with us, we may collect information such as:

Your name
Email address
Telephone or WhatsApp number
Booking and tour information
Number of participants
Payment status and transaction information
Information you voluntarily provide when contacting us
Basic technical information relating to your use of the website

We only collect information that is reasonably necessary to provide our services, manage bookings, process payments, communicate with customers and operate the website.

2. How We Use Your Information

Personal information may be used to:

Process and manage tour bookings
Confirm payments and booking status
Communicate with you regarding your booking
Respond to enquiries
Manage tour availability
Provide customer support
Maintain and improve our website and services
Meet applicable legal, accounting or regulatory requirements
Help prevent fraudulent or unauthorised transactions

3. Online Payments

Online payments are processed through an authorised third-party payment service provider.

Payment information required to process your transaction may be collected and processed by the payment provider in accordance with its own security and privacy requirements.

Noon Gun Bicycle Tours does not directly store your complete credit or debit card details.

4. Sharing of Personal Information

We do not sell or rent customers’ personal information.

Information may be shared with trusted service providers where reasonably necessary to operate the website, process payments, manage bookings or provide the requested service.

Information may also be disclosed where required by law or where reasonably necessary to protect the rights, safety or legitimate interests of Noon Gun Bicycle Tours, its customers or others.

5. Storage and Security

Reasonable measures are taken to protect personal information against loss, misuse, unauthorised access, alteration or disclosure.

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected or as required by applicable law.

6. Cookies and Website Data

The website may use cookies and similar technologies that are necessary for website functionality or that help us understand how visitors use the website.

Your browser may allow you to control or disable cookies. Disabling certain cookies may affect the functionality of some parts of the website.

7. Third-Party Services

Our website may use third-party services or contain links to external websites, including payment services and mapping services.

These services may collect and process information according to their own privacy policies. Noon Gun Bicycle Tours is not responsible for the privacy practices of independent third-party websites or services.

8. Your Personal Information

You may contact Noon Gun Bicycle Tours if you would like to:

Ask what personal information we hold about you.
Request that inaccurate information be corrected.
Request deletion of personal information where applicable.
Raise a concern about how your personal information has been handled.

Requests may be subject to applicable South African law and legitimate record-keeping requirements.

9. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time to reflect changes to our website, services or legal requirements.

The latest version will be published on this website.

10. Contact Us

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact Noon Gun Bicycle Tours using the contact details provided on this website.

Website: bicycletourscapetownnoongun.capetown